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Call Center Associate, OCC Processing Center (Chicago, IL)

Location: Des Plaines, IL, United States
Job ID: 11835
Date Posted: Oct 23, 2020

Job Description

Get Involved!

Serve with our Chicago, Illinois Operation Christmas Child Processing Center!

Do you have a medical or health background and a strong customer service focus? Consider using your skills and gifting’s to serve Operation Christmas Child volunteers and staff this year!

The COVID-19 global pandemic has disrupted everyday life for millions of people around the world. Yet, Samaritan’s Purse continues to share the eternal hope of the Gospel and to serve in Jesus’ Name.

The Call Center Associate, Operation Christmas Child Processing Center staff will provide on-site support of COVID-19 mitigation measures. If you have a medical background and want to provide a great experience for Operation Christmas Child volunteers and staff this year, we invite you to apply today!

JOB RESPONSIBILITIES:

  • Manage temperature screening procedures for Operation Christmas Child staff and volunteers.
  • Identify persons with elevated temperature or illness/symptoms.
  • Communicate appropriate next steps to persons with elevated temperatures or illness/symptoms.
  • Work in partnership with the Incident Management Team Call Center, based at International Headquarters, to provide information on staff that are clear to work, as appropriate.

EDUCATION and/or EXPERIENCE:

Associate's degree (AA) or equivalent from two-year college or technical school; or six months to one year related experience and/or training in the medical field; or equivalent combination of education and experience. Proficient in Microsoft Word, Excel, and Outlook.

This position will require a commitment to work for the duration of the processing season, from mid-November until the project is complete (generally around mid/late-December).

Positions are temporary, full-time (40+ hours per week including Saturday’s), with both first and second shift available. Requirements include clean background along with professional and church references.

Samaritan's Purse Mission Statement:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan's Purse Statement of Faith:

* We believe the Bible to be the inspired, the only infallible, authoritative Word of God. (1 Thessalonians 2:13; 2 Timothy 3:15-17)

* We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6)

* We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)

* We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)

* We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10)

* We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15)

* We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22-23)

* We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ. (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)

* We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)

* We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)

* We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)

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Location: Des Plaines, IL, United States
Date Posted: Oct 23, 2020

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