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Technology & Data Systems Specialist, North American Ministries

Location: N. Wilkesboro, NC, United States
Job ID: 11882
Date Posted: Sep 28, 2020

Job Description

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A day in the life of a Technology & Data Systems Specialist

At Samaritan’s Purse, the Gospel really is the center of all we do!  We start each day with a time of devotions and prayer.  We hear from members of our staff, both from IHQ and our global offices, as well a special guest speakers who encourage us in God’s word.  We then join together to prayer for one another, as well as praying for staff and volunteers who serve around the globe.  We get paid to start each day this way! 

Job Duties

  • Manage the development, implementation, and advancement of data analysis software (Tableau) for the purpose of monitoring, reporting, and measuring the effectiveness of key ministry initiatives across North American Ministries.  
  • Support Tableau software for NAM as related to managing volunteer and work order data.
  • Train NAM staff and volunteers on the utilization and interpretation of Tableau dashboard reports.
  • Support the Volunteer Management System (VMS), including but not limited to: serving as the key contact within the department to troubleshoot issues and as the liaison to the Information Technology Department regarding reporting issues, and ensuring a timely solution.
  • Maintain regular and open communication with the NAM Leadership Team to develop and manage dashboards of both static and dynamic data for monitoring and evaluating overall program.
  • Act as a liaison with the Information Technology Department to capture data generated through various processes throughout the ministry.  This would include volunteer, homeowner and church data, as well as data captured through Advanced Customer Relations Management (ACRM) software. 
  • Utilize ArcGIS software, provide prompt church and storm geographical information (GIS) needed by teams on the ground throughout deployments, ensuring this information is regularly updated. Maintain familiarity and proficiency with Esri products such as ArcGIS Pro, ArcGIS Enterprise and ArcGIS Online.
  • Suggest and implement process improvements to NAM work as new technologies become available.
  • Support Volunteer Relations Team with special projects as needed.

In the role of Technology & Data Systems Specialist, you will spend your day working the acquisition and preparation of data from various sources both within and outside the ministry as well as the translation of key findings to ministry leadership.  This position places a primary focus on the use of Tableau and ArcGIS and other software systems to provide analysis and reporting. This position will also have the opportunity to work with key stakeholders to implement existing and new technologies to enhance NAM programs.

Check out why people love serving with Samaritan’s Purse: https://bit.ly/2F8Nom5

Qualifications & Experience

  • Maintain a personal relationship with and be a consistent witness for Jesus Christ
  • Bachelor’s degree in Information Technology, Data Management or closely related discipline
  • Two (2) or more years’ related experience and/or training; or equivalent combination of education and experience
  • Must have knowledge of core data management principles and practices and be able to translate data into visual dashboards, including data analysis skills and statistical analysis ability
  • Prior experience working with Tableau and ArcGIS strongly preferred
  • Ability to work in a fast-paced environment and quickly solve problems as they occur
  • Exceptional internal and external customer service focus
  • Strong attention to detail
  • Ability to interact with business partners in a positive, uplifting manner
  • Comfortable with some domestic travel

Job Location: North Wilkesboro, NC

Type: Full-time

 

Benefits

  • Medical, prescription, dental & vision insurance
  • Flexible Spending Account (FSA)
  • Long term and short term disability insurance
  • Term Life insurance
  • 401(k) retirement savings plan
  • Paid holidays, vacation, and sick/personal time

Samaritan's Purse Mission Statement:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan's Purse Statement of Faith:

* We believe the Bible to be the inspired, the only infallible, authoritative Word of God.  (1 Thessalonians 2:13; 2 Timothy 3:15-17)

* We believe that there is one God, eternally existent in three persons:  Father, Son, and Holy Spirit.   (Matthew 28:19; John 10:30; Ephesians 4:4-6)

* We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.   (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)

* We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)

* We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.   (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10)

* We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.  (1 Corinthians 15:51-57; Revelation 20:11-15)

* We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  (1 Corinthians 12:12, 27; Ephesians 1:22-23)

* We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ.   (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)

* We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other.  God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society.  For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female.   (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)

* We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.   (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)

* We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.   (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)

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    Location: N. Wilkesboro, NC, United States
    Date Posted: Sep 28, 2020

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