Job Description

Get Involved!

Samaritans Purse is seeking a Reception & Administrative Assistant to join our team at the Mid-Atlantic Ministry Center in Windsor Mill, MD. You can be a part of a highly professional Donor Ministries team. As a Reception & Administrative Assistant, you will represent the ministry of Samaritans Purse to a broad audience of donors and the general public in response to ministry activities, public relations, and transaction activities. The primary responsibility will be to monitor the security cameras and gates for entrance in order to direct delivery trucks and visitors to the appropriate areas. Other responsibilities include greeting and assisting visitors and providing administrative support to other departments. Come and use your gifts daily to advance the Gospel!

A day in the life of a Reception & Administrative Assistant:

At Samaritans Purse, the Gospel really is the center of all we do!  We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe. 

In the role of Reception & Administrative Assistant, you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Jesus Christ.
• Answer phones, proactively interacting with callers in a warm, professional and positive manner, fielding general questions, and taking requests for information.  Determine the callers need and route the call to the appropriate person or department.
• Receive guests, job applicants, volunteers, vendors and other visitors, making them welcome and creating a positive work environment. Follow the guest procedure by connecting the visitor with the most appropriate department or staff member. Assist all visitors with Electronic Visitor Registration.
• Monitor cameras and entrance, by screening gate calls and opening gate for visitors and route trucks to shipping and receiving to include Gift-in-Kind and shoebox deliveries.
• Maintain an orderly and neat reception area at all times to include ensuring that front desk promotional materials about Samaritans Purse remain stocked and current.
• Monitor the answering machine each morning for calls received after hours and during weekends, as requested.  Disburse messages as appropriate.
• Provide general administrative support for the Ministry Center staff as needed and serve in a key support role for general inter-departmental administration to include coordinating back-up reception coverage with the OCC team as well as assisting with special facility-wide events as needed. Communicate during an emergency to Facilities, Security or Emergency Services.
• Maintain a current working knowledge of Samaritans Purse history and mission, and demonstrate the ability to communicate clearly and positively to the public.
• Follow policies and procedures of Samaritans Purse as set forth in the Policy Manual
• Attend daily morning devotions and participate in prayer support for the ministry, donors and volunteers
• Maintain a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public
• All other duties as assigned

Check out why people love serving with Samaritans Purse: https://bit.ly/2F8Nom5

Qualifications & Experience:

• Associate degree (A.A.) or equivalent from two-year College or technical school and six (6) months to one (1) year related experience and/or training; or equivalent combination of experience and education.
• Critical thinking, decision-making and problem-solving skills even in times of high pressure
• Poised, alert, hospitable presence and a servant-hearted demeanor
• Exceptional customer service skills
• Ability to take initiative to ensure job duties are completed timely and accurately
• Effective communication and interpersonal skills including written and verbal communication skills
• Ability to type a minimum of 40 words per minute
• Ability to work with accuracy, timeliness and confidentiality to maintain positive donor relationships
• Ability to learn and adapt quickly to changing work environment with changing priorities, processes, procedures, and workload with a positive attitude; Strong team player with a high degree of flexibility
• Ability to be compassionate and use professionalism in all situations
• General knowledge of Outlook, Word, Excel, SharePoint, Avaya CMS, ACRM, and other related office support software or equipment
• Twelve credit hours of college-level Biblical studies preferred, not required

Job Location: Windsor Mill, MD

Type: Full-Time

Language Requirement: Fluency in English (required)

Benefits:

• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Term Life Insurance
• 401 (k) retirement savings plan
• 10 paid holidays
• 12 vacation days
• 10 sick/personal days

Samaritan's Purse Mission Statement:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan's Purse Statement of Faith:

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God.  1 Thessalonians 2:13; 2 Timothy 3:15-17.
• We believe that there is one God, eternally existent in three persons:  Father, Son, and Holy Spirit.  Matthew 28:19; John 10:30; Ephesians 4:4-6.
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.  Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit.  Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:89; Titus 3:4-7.
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.  John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10.
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.  1 Corinthians 15:51-57; Revelation 20:11-15.
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  1 Corinthians 12:12, 27; Ephesians 1:22-23.
• We believe that the ministry of evangelism and discipleship a responsibility of all followers of Jesus Christ. Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15.
• We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society.  For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female.  Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9.
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.  Matthew 9:35-38; 22:37-39, 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15.
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.  Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10.
• We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of ones biological sex is a rejection of Gods merciful design and creative order.  Genesis 1:26-27;1 Corinthians 6:9; Deuteronomy 22:5