Job Description

Get Involved!

We are looking to hire a Business Systems Lead to join our International Projects Department in Boone, NC to assist with an Enterprise Resources Planning (ERP) system implementation and to provide ongoing support. We need someone like you to provide in-house consultation to the department for effective planning, deployment, and ongoing use of a variety of departmental business systems at both our headquarters in Boone, NC and our international locations around the world. Come use your combined knowledge of IT and business processes to serve and make an eternal impact.

A day in the life of a Business Systems Lead:

At Samaritans Purse, the Gospel really is the center of all we do!  We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe. 

In the role of Business Systems Analyst, you will have the opportunity to:

• Visit field sites to understand, evaluate, document, and compile needs, processes, and procedures that are required for the ERP replacement through regular dialog with IT, Projects leadership, and field-based staff
• Lead a team of implementation and training specialists to evaluate, document, and compile needs, processes, and procedures that are required for system replacement through regular dialog with key stakeholders and Subject Matter Experts
• Manage team travel, implementation, training and logistics for international field office rollout and ongoing support
• Coordinate and influence inter-departmental stakeholders to keep implementation on track and manage organizational change
• Oversee frontline system support through online ticketing system
• Identify how changes to configuration and software will impact downstream functionality and integration to other systems
• Ensure extensive system testing is performed in a development/testing environment and tracks system successes, failures, and issues. Document solutions in partnership with IT
• Guide inter-departmental stakeholders through the development of reference guides, introductory courses, and job aides for end users
• Systems may include PeopleSoft, Tableau, ArcGIS, OnBase, and SharePoint
• Provide regular updates to the Business Systems Manager on progress, issues, decision points, and changes to the implementation
• All other duties as assigned

Learn more about serving with Samaritans Purse. 

Qualifications & Experience

• Bachelors degree in Business Administration, Information Technology, or related field with 3-5 years of related experience; or equivalent combination of education and experience
• General knowledge of information technology, project management, and Software Development Life Cycle (SDLC) best practices
• Previous experience with software vetting, implementations, troubleshooting, maintenance, and utilization required
• Ability to recognize problems, develop and evaluate data, determine solutions, and make logical recommendations 
• Ability to effectively communicate technical concepts to non-technical or less technical audiences
• Ability to collect, manage, store, and analyze data from multiple sources
• Twelve credit hours of college-level Biblical studies (can be completed after hire)

Job Location: Boone, NC

Type (Full-Time/Part-Time/Associate): Full-Time

Travel Expectations: 50-75 days of international travel/year to understand and implement systems in field locations; required travel documents and vaccinations for entry into foreign countries will be necessary

Benefits

• On-site Medical Clinic (staff and dependents)
• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days

Samaritan's Purse Mission Statement:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan's Purse Statement of Faith:

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.
• We believe that there is one God, eternally existent in three persons:  Father, Son, and Holy Spirit.  Matthew 28:19; John 10:30; Ephesians 4:4-6.
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit.  Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7.
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.  John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10.
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.  1 Corinthians 15:51-57; Revelation 20:11-15.
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  1 Corinthians 12:12, 27; Ephesians 1:22-23.
• We believe that the ministry of evangelism and discipleship a responsibility of all followers of Jesus Christ.  Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15.
• We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9.
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.  Matthew 9:35-38; 22:37-39, 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15.
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10.
• We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of ones biological sex is a rejection of Gods merciful design and creative order.  Genesis 1:26-27;1 Corinthians 6:9; Deuteronomy 22:5