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Lead Housekeeper, Samaritan Inn

This job posting is no longer active.

Location: North Wilkesboro, NC, United States
Job ID: 14861
Date Posted: Mar 26, 2024

Job Description

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Samaritan's Purse is seeking an organized and meticulous individual to serve as a Lead Housekeeper for our Samaritan Inn in North Wilkesboro, North Carolina. As a Lead Housekeeper, you will have the opportunity to monitor the Housekeeping department, while simultaneously ensuring that guest rooms and common areas are well-maintained. This is an excellent opportunity for someone looking to leverage their exceptional organization and hospitality skills to enhance our guests experience. Come and use your gifts daily to advance the Gospel!


This position is first shift: 7:30AM 4:00PM


A day in the life of a Lead Housekeeper:

At Samaritan's Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe. 


In the role of Lead Housekeeper, you will have the opportunity to:

  • Maintain a personal, active relationship with Jesus Christ and be a consistent witness for Him.
  • Inspect the cleaning of guest rooms, public areas, and back of house to achieve a high level of cleanliness and guest satisfaction, ensuring all housekeeping tasks are completed in a timely manner.
  • Lead, train, and coach Samaritan Inn Housekeeping staff to adhere to expected high standards of cleanliness and guest satisfaction, while creating a supportive work environment.
  • Submit a monthly inventory of all guest linens and housekeeping supplies, ensuring an adequate stock of supplies.
  • Perform daily housekeeping and laundry duties as part of the housekeeping team as needed.
  • Greet guests in a warm and friendly manner, assisting as needed.
  • Communicate with Front Desk staff to report room status of all guest rooms
  • Report all issues, such as room damage or maintenance requests, to Samaritan Inn Manager
  • Receive lost and found items and follow established procedures.
  • Assist Samaritan Inn Manager with development and implementation of a deep cleaning schedule
  • Follow policies and procedures of Samaritans Purse as set forth in the Policy Manual.
  • Attend daily morning devotions and participate in prayer support for the ministry, donors, and volunteers. 
  • Maintain a strong Christian witness to colleagues, Samaritan Inn guests, vendors, charitable beneficiaries, and the general public.
  • Other duties as assigned 


Check out why people love serving with Samaritans Purse:


Qualifications and Experience:

  • High School Diploma or GED and at least five (5) years of housekeeping experience with at least two (2) years of team lead experience preferred; or equivalent combination of experience and education
  • General knowledge of Safety Data sheets pertaining to cleaning chemicals, and all applicable safety regulations
  • Excellent customer service skills in attentiveness, listening, and appropriate questioning to determine level of service needed
  • Ability to train, lead, and coach team members and learn housekeeping module of reservation software system
  • Capability to work a flexible schedule as needed
  • Ability to maintain keen situational awareness and meet the needs of guests and/or provide resources before being asked


Job Location: North Wilkesboro, N.C

Type:  Full-Time

Language Requirement: Fluency in English (required)

Shift: 1st Shift 7:30 AM - 4:00 PM



  • Medical, prescription, dental & vision insurance
  • Flexible Spending Account (FSA)
  • Long-term and Short-term disability insurance
  • Term Life Insurance
  • 401 (k) retirement savings plan
  • 10 paid holidays
  • 12 vacation days
  • 10 sick/personal days


Samaritan's Purse Mission Statement:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.


Samaritan's Purse Statement of Faith:

* We believe the Bible to be the inspired, the only infallible, authoritative Word of God.  (1 Thessalonians 2:13; 2 Timothy 3:15-17)

* We believe that there is one God, eternally existent in three persons:  Father, Son, and Holy Spirit.   (Matthew 28:19; John 10:30; Ephesians 4:4-6)

* We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.   (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)

* We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)

* We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.   (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10)

* We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.  (1 Corinthians 15:51-57; Revelation 20:11-15)

* We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  (1 Corinthians 12:12, 27; Ephesians 1:22-23)

* We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ.   (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)

* We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other.  God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society.  For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female.   (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)

* We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.   (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)

* We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.   (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)

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This job posting is no longer active.

Location: North Wilkesboro, NC, United States
Date Posted: Mar 26, 2024

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