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Application Owner

Location: Boone, NC, United States
Job ID: 13714
Date Posted: Sep 21, 2022

Job Description

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Samaritan’s Purse is seeking an Application Owner to join our team in Boone, NC. You can be a part of a highly professional Information Technology team. As an Application Owner you will ensure that assigned systems are optimally configured for the ministry’s use, understood by end users and administrators, supported, stable, and secure. This role will be responsible for providing reactive support for assigned applications to subject matter experts, administrators, and other IT resources. Come and use your gifts daily to advance the Gospel!

A day in the life of an Application Owner:

At Samaritan’s Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe. 

In the role of Application Owner you will have the opportunity to:

  • Maintain your personal relationship with Jesus Christ and be an effective witness for Him
  • Maintain expert knowledge of assigned applications and how Samaritan’s Purse uses the products
  • Build and maintain profiles of the supported ministry areas and how they utilize our products
  • Ensure that new features and product changes are effectively communicated to users through in-person discussions, documentation, and/or training
  • Provide hands-on support when required by researching issues, answering questions, and ensuring that documentation and training are updated to reflect needs
  • Install and configure assigned software, systems, and databases
  • Perform advanced troubleshooting and, as needed, work with vendors and team members to resolve system issues
  • Collaborate with infrastructure and database administrators to set up performance monitoring, schedule backups, and implement disaster recovery plans for assigned systems
  • Develop, maintain, and communicate system release cadence. Coordinate and perform system upgrades
  • Develop and maintain user guides/procedures for assigned systems
  • Develop and maintain documentation for internal IT use for advanced troubleshooting
  • Train help desk members and system administrators to perform tier one and tier two support
  • Ensure data security and privacy requirements are met
  • Work with program managers to assess and implement ministry area system requirements
  • Provide on-call support as needed to ensure ministry operations are not impacted by system issues
  • Follow policies and procedures of Samaritan’s Purse as set forth in the Policy Manual
  • Attend daily morning devotions and participates in prayer support for the ministry, donors and volunteers
  • Maintain a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public
  • All other duties as assigned

Check out why people love serving with Samaritan’s Purse: https://bit.ly/2F8Nom5

Qualifications & Experience:

  • Bachelor’s degree in business or computer science plus 3-5 years of related experience and/or training; or equivalent combination of experience and education
  • Thorough knowledge of business analysis or systems analysis
  • Thorough knowledge of the systems development lifecycle
  • Working knowledge of what it takes to build, deliver, and maintain custom software 
  • Ability to translate business speak to technical speak and technical speak to business speak
  • Ability to lead and maintain control of meetings
  • Thorough knowledge in creating user stories, functional specifications, and non-functional expectations
  • Twelve credit hours of college-level Biblical studies strongly preferred

Job Location: Boone, NC

Type: Full-Time

Language Requirement:  Fluency in English (required)

Benefits:

  • Medical, prescription, dental & vision insurance
  • Flexible Spending Account (FSA)
  • Long-term and Short-term disability insurance
  • Term Life Insurance
  • 401 (k) retirement savings plan
  • 10 paid holidays
  • 12 vacation days
  • 10 sick/personal days

Samaritan's Purse Mission Statement:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan's Purse Statement of Faith:

* We believe the Bible to be the inspired, the only infallible, authoritative Word of God. (1 Thessalonians 2:13; 2 Timothy 3:15-17)

* We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6)

* We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)

* We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)

* We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10)

* We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15)

* We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22-23)

* We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ. (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)

* We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)

* We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)

* We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10) 

 

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    Location: Boone, NC, United States
    Date Posted: Sep 21, 2022

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