Job Description

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Samaritan’s Purse is seeking an ICT Field Systems Technician to join our team in North Wilkesboro, NC. You can be a part of a highly professional Information Technology team. As an ICT Field Systems Technician you will assist with imaging and support of laptops/desktop computers, network hardware, software services, and phone support, including remote field support. This position will have the opportunity to provide field support and will require travel to the field both domestic and international. Come and use your gifts daily to advance the Gospel!

A day in the life of an ICT Field Systems Technician:

At Samaritan’s Purse, the Gospel really is the center of all we do!  We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe. 

In the role of ICT Field Systems Technician you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him
• Configure, install, and troubleshoot computer hardware and related operating system software, as well as other communications hardware
• Assist the ICT team with ongoing research and development of technologies which could benefit remote field staff
• Help recover, maintain and build technology kits that are pre-staged for rapid deployment to the field
• Assist with implementation of various field systems such as laptops, tablets, and network
• Provide ongoing support to international field offices, both onsite and remotely
• Provide on-call support as needed by management to fulfill the department Service Level Agreement and Internal Operating Procedures
• Provide ongoing IT support of both domestic and international staff
• Respond to Disaster Responses as needed and available
• Follow policies and procedures of Samaritan’s Purse as set forth in the Policy Manual
• Attend daily morning devotions and participates in prayer support for the ministry, donors and volunteers
• Maintain a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public
• All other duties as assigned

Check out why people love serving with Samaritan’s Purse: https://bit.ly/2F8Nom5

Qualifications & Experience:

• Two-year college or university program certificate; and 1+ years’ related experience and/or training; or equivalent combination of education and experience
• General knowledge of networking principals and application including ground up design and implementation (DHCP, Routing, Switching, VLANs, etc.)
• Working knowledge of Satellite based communication systems including VSAT and SAT Phone technologies
• Thorough knowledge of computer/laptops including new builds, repairs and ongoing maintenance in addition to the Windows Operating System Platform
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures
• Ability to write reports, business correspondence, and procedure manuals
• General knowledge of any of the following equipment is considered a plus: Cisco Meraki, Ubiquiti (AirMax / Unifi), Motorola Radios, Various SATComm knowledge
• Twelve credit hours of college-level Biblical studies strongly preferred but not required

Job Location: North Wilkesboro, NC

Type: Full-Time

Language Requirement:  Fluency in English (required)

Benefits:

• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Term Life Insurance
• 401 (k) retirement savings plan
• 10 paid holidays
• 12 vacation days
• 10 sick/personal days

Samaritan's Purse Mission Statement:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan's Purse Statement of Faith:

* We believe the Bible to be the inspired, the only infallible, authoritative Word of God.  (1 Thessalonians 2:13; 2 Timothy 3:15-17)

* We believe that there is one God, eternally existent in three persons:  Father, Son, and Holy Spirit.   (Matthew 28:19; John 10:30; Ephesians 4:4-6)

* We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.   (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)

* We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)

* We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.   (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10)

* We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.  (1 Corinthians 15:51-57; Revelation 20:11-15)

* We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  (1 Corinthians 12:12, 27; Ephesians 1:22-23)

* We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ.   (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)

* We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other.  God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society.  For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female.   (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)

* We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.   (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)

* We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.   (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)