Flight Services Coordinator
Whether it's taking an emergency field hospital and medical personnel to earthquake victims or delivering supplies to tornado or flooding victims, our DC-8 cargo plane is there. Members of the aviation team are critical to the mission of meeting the physical and spiritual needs of people around the world. You could have a Career With Impact as a Flight Services Coordinator.
The primary role of the Flight Services Coordinator is to schedule and coordinate all flight attendant activities throughout Mission Aviation Services, Greensboro (MAS) according to essential duties and responsibilities below, including related preparation and post flight activities necessary to ensure sustained superior in-flight service and overall mission success. This role also serves as a Flight Attendant on deployments, as needed.
The Flight Services Coordinator also actively engages in all other aspects of MAS Greensboro, including building loads, loading aircraft, administrative assignments, and other tasks as needed, including in the broader MAS.
- Maintain a strong Christian witness to colleagues, passengers, vendors, charitable beneficiaries, and the general public.
- Attend morning devotions and participate in prayer support for the ministry, its donors, and volunteers.
- Oversee all flight attendants and also serve as flight attendant, ensuring that all expectations and requirements are met or exceeded.
- Comply and ensure compliance with Samaritan’s Purse flight attendant manual, in-flight service, safety standards, and FAA regulations, including emergency procedures.
- Complete all flight attendant duties and on-board service procedures, and ensure all other flight attendants do same.
- Demonstrate ability to operate, unassisted, all exits on-board the aircraft in both emergency and normal mode, and ensure that other flight attendants are capable of same.
- Responsible for ensuring the consistent delivery of in-flight service.
- Maintain utmost level of professionalism in both appearance and demeanor, and project a capable, friendly, and confident demeanor with a strong customer service focus.
- Other duties:
- Coordinate schedules for all other flight attendants.
- Plan, purchase, and maintain stock supplies needed for in-flight service.
- Clean and prepare aircraft for in-flight service prior to departure. Clean and prepare aircraft upon arrival.
- Maintain in current status Flight Attendant manuals for the FAR 125 certificate.
- Perform other office duties as assigned.
- Provide general assistance building loads for the aircraft.
- Provide general assistance in the Greensboro facility as needed.
- Direct activities and supervises on-call flight attendants.
- Maintain a personal relationship with and be a consistent witness for Jesus Christ.
- Able to work extended shifts up to 16 hours in a day.
- Able to adapt to schedule changes with flexibility as required.
- Maintain proficiency and qualification as a line Flight Attendant on an annual basis.
- Successfully complete all initial and recurrent Safety Training and other mandated training.
- Able to work well with others.
- Able to receive and follow instructions
- Maintain strong customer-service work ethic
- Project a friendly and confident personality
- Ability to meet rigorous physical duty requirements including pushing and pulling up to 75 lbs. Must be able to lift 50 lbs from floor to above the shoulder height.
- Experience with Microsoft suite of products is strongly preferred.
EDUCATION and/or EXPERIENCE
- Associate’s Degree (A. A.) or equivalent from a two-year college or technical school; and one to two years’ related experience and/or training; or equivalent combination of education and experience.
- Previous experience as a Flight Attendant a plus, but not required.
- Twelve credit hours of college-level Biblical studies strongly preferred.
Full Benefits Package including:
- Medical, prescription, dental & vision insurance
- Flexible Spending Account (FSA)
- Long-term and short-term disability insurance
- Term Life insurance
- 401(k) retirement savings plan
- Paid vacation/holidays/sick leave
- Relocation Package available (not a remote position)
Location: Greensboro, NC
Samaritan’s Purse Distinct Objectives:
PROCLAIM THE GOSPEL - EXALT Christ and share the Gospel while working in His Name around the world
SERVE WITH EXCELLENCE - EXCEED the world’s standard while serving the purposes of God’s kingdom
RESPOND WITH COMPASSIONATE ACTION - EXPEDITE our response to needs as the Lord reveals opportunities to minister
DEMONSTRATE BIBLICAL INTEGRITY - EXHIBIT character and integrity personally, at home and work
WALK IN BOLD FAITH - EXPECT God to do the impossible
Samaritan's Purse Mission Statement:
Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.
Samaritan's Purse Statement of Faith:
* We believe the Bible to be the inspired, the only infallible, authoritative Word of God. (1 Thessalonians 2:13; 2 Timothy 3:15-17)
* We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6)
* We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)
* We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)
* We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10)
* We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15)
* We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22-23)
* We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ. (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)
* We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)
* We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)
* We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)