Fleet Service Manager

Job Description

Samaritan's Purse mobilizes staff and equipment and enlists thousands of volunteers to provide emergency aid to victims of tornadoes, hurricanes, wildfires, floods, and other natural disasters in the United States.

The Fleet Service Manager is responsible for all North American Ministries’ (NAM) vehicles and equipment; manages and direct the staff and volunteers who assist in maintaining and operating fleet equipment; delegates and oversees maintenance and repairs, supplies and equipment inventory; manages shop and warehouse areas in North Wilkesboro; maintains organized and current records for maintenance and repair of assigned equipment within the department; ensures compliance with Federal and State Department of Transportation (DOT) regulations. Requires travel and extended stays at disaster sites.


  • Manage Fleet Mechanic Drivers’ (FMD) duties and schedule work assignments to ensure proper maintenance, repairs, and cleanliness of department’s vehicle fleet and equipment.
  • Provide guidance in day-to-day management, coordination and direction of the FMDs. Encourage a standard of excellence in Christian witness and team building pertaining to all work, including the cleanliness and organization of the tools and shop area, warehouse, shed, and garage areas.
  • Ensure that Disaster Relief (DR) equipment is maintained in "response-ready" mode. Ensure safety compliance in the shop.
  • Ensure quality control for all work completed by the FMD’s and volunteers.  Verify that all maintenance records, repair work, and damage reports are properly recorded on paper and entered into the ManagerPlus computer software.
  • Stay abreast of current Federal and State DOT rules and regulations to maintain lawful compliance concerning the operation of SP’s commercial equipment and all qualifying drivers.
  • Responsible for timely handling of license plate registration renewals, individual state permits, IFTA stickers, insurance cards and state and federal inspections for all NAM equipment. 
  • Work closely with department leadership and SP Safety Coordinator on OSHA and SDS regulations to ensure lawful compliance at NAM shop/warehouse. Develop best safety practices for staff and volunteers while traveling and on deployments. 
  • Attend weekly staff meeting to provide updates on fleet staff and equipment. Collaborate with department staff to establish best logistical scenarios for deployments and stand-downs.
  • Conduct regular subordinate team meetings and bi-monthly meetings including Program Managers and Assistant Program Managers. 
  • Work closely with other NAM managers to ensure that DR inventory is properly monitored, documented and restocked. Work with Director to coordinate purchases related to NAM fleet and shop needs.  Assist in tracking SP NAM assets.
  • Travel to field sites as necessary for FMD and volunteer on-site training.
  • Follow all Samaritan’s Purse purchasing and reporting policies as described in the Samaritan’s Purse Policy Manual.
  • Attend daily morning devotions and participate in prayer support for the ministry, its donors and volunteers.
  • Maintain a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public.


Directly supervises 10-12 Fleet Mechanic/Drivers, a shared Administrative Assistant, and volunteers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Other responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Must be able to travel away from home to disasters and live in a group environment as needed. MUST maintain a current and valid CDL and DOT Medical Card.


Associate's degree (A.A.) or equivalent from two-year college or technical school; and 5-7 years’ related experience and/or training; or equivalent combination of education and experience.  General computer skills required.

Location:  North Wilkesboro NC

Regular, Full-time position

Full Benefit Package, including:

  • Medical, prescription, dental & vision insurance
  • Flexible Spending Account (FSA)
  • Long term and short term disability insurance
  • Term Life insurance
  • 401(k) retirement savings plan
  • Ten paid holidays
  • Ten or more days of vacation depending on years of service
  • Ten sick/personal days

Samaritan’s Purse Distinct Objectives:

PROCLAIM THE GOSPEL - EXALT Christ and share the Gospel while working in His Name around the world

SERVE WITH EXCELLENCE - EXCEED the world’s standard while serving the purposes of God’s kingdom

RESPOND WITH COMPASSIONATE ACTION - EXPEDITE our response to needs as the Lord reveals opportunities to minister

DEMONSTRATE BIBLICAL INTEGRITY - EXHIBIT character and integrity personally, at home and work

WALK IN BOLD FAITH - EXPECT God to do the impossible

Samaritan's Purse Mission Statement:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan's Purse Statement of Faith:

* We believe the Bible to be the inspired, the only infallible, authoritative Word of God.  (1 Thessalonians 2:13; 2 Timothy 3:15-17)

* We believe that there is one God, eternally existent in three persons:  Father, Son, and Holy Spirit.   (Matthew 28:19; John 10:30; Ephesians 4:4-6)

* We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.   (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)

* We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)

* We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.   (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10)

* We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.  (1 Corinthians 15:51-57; Revelation 20:11-15)

* We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  (1 Corinthians 12:12, 27; Ephesians 1:22-23)

* We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ.   (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)

* We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other.  God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society.  For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female.   (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)

* We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.   (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)

* We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.   (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)

Posted 30+ Days Ago

Full time